Discover the SRC-System

Discover the SRC-System
 

The interactive application contains information on installation and on the functions.

Register SRC-System™

Register SRC-System™
 

Get access to information about your specific helmet.

 

Any questions?

Any questions?
 

You will find the answers here.

SRC-System™

 
 

Update System Software

Dear SRC-System™ Users,

By default your SRC-System™ is equipped with software version 1.56 or 2.20. In our customer area you can regularly update your SRC-System™ with the latest firmware version which contains enhancements and patches.

Login

Your email address: *
Your password:
* The address you entered at registration

Forgotten the password?

Please enter your email address so that we can send your password.

Your email address: *
back

Not yet registered?

To obtain access to the customer area, please register your SRC-System™ by entering your email address. This will also enable us to inform you as soon as the next firmware version is available.

If you have already registered for the Schuberth Mobility Program, you can use this access data to log in. If you provide us with personal data, we will use it only to supply information on system updates unless you provide special consent.

  

 
 

Repair service for the SRC-System™

If a defect occurs on your SRC-System™, please print and fill in the service request form and send it, together with the defective device, to the Schuberth Service Center.


Service request form for the SRC-System™

PDF, 320 Kb

Schuberth Service Center

Schuberth North America
27111 Aliso Creek Road #175
Aliso Viejo CA 92656
USA

 
 

Registration

Click here to register your SRC System

 
 

Owner’s Manuals

We have made the most important documentation about your SRC-System available to you as a practical download.

 

Our tip:

Learn the most important functions with our interactive SRC-System
You will find the answers to the most frequently asked questions in the FAQ area.


SRC-SYSTEM™ manual

PDF, 5.8 MB

SRC-SYSTEM™ Getting started

PDF, 296 Kb

C3PRO™ Getting started

PDF, 296 Kb
 
 

Installation

Q: I have purchased the SRC-SystemTM and now want to connect it to my intercom system which is not an SRC-SystemTM - what should I watch out for?
A: Unfortunately we cannot provide you with any information on installing non-Schuberth systems. 

Q: Is the SRC-SystemTM supplied already pre-installed in the helmet?
A: No. Schuberth helmets are not equipped with the SRC-SystemTM. The SRC-SystemTM is offered only as an optional accessory by specialized dealers.

Q: Who installs the SRC-SystemTM in the helmet?
A: The SRC-SystemTM is installed according to the "plug and play principle" and can be installed in a very short time by any Schuberth customer. Please follow the installation instructions provided for this purpose in the manual.

Q: With which helmets is the SRC-SystemTM compatible?
A: The SRC-SystemTM is available for the Schuberth C3, C3W helmets.

Q: The SRC-SystemTM does not fit into my Schuberth C3 helmet.
A: The SRC-SystemTM is offered in two sizes for the C3 in accordance with the two helmet shells with the size ranges 50 – 59 and 60 – 65. Check whether the SRC-SystemTM matches the size of your helmet.

Q: Will the size of my helmet change when the SRC-SystemTM is installed?
A: No, the SRC-SystemTM has been designed to ensure maximum comfort. However, bear in mind that the acoustic collar contains a great deal of electronic components and is therefore rather fuller than the conventional acoustic collar. As a result you may feel a difference when you put on or remove your helmet.

Tip: If you routinely enlarge the helmet opening by forcing the straps apart when you put on or remove your helmet, the process will gradually feel smoother. In the course of time the stiffness of the acoustic collar will also be reduced.

Q: Is the SRC-System™ compatible with BMW motorcycle helmets?
A: No. The SRC-System™ is only compatible with the helmet models C3 and C3W.


General functions

Q: Why is it not possible to switch on the SRC-System™?
A: Ensure that your SRC-System's™ battery is charged. Charge the SRC-System™ for at least four hours using the power cable supplied before you place it in service for the first time.


Q: How long is the battery's operating time / stand-by time?
A: At full load and under normal environmental conditions (average temperature of 20 degrees Celsius, average speed and volume) the SRC-System™ can operate for up to ten hours and can remain on stand-by for up to six days.
Full load here means that during this period Bluetooth® signals can be constantly transferred to and from the SRC-System™ and can be replayed by the latter. If no constant Bluetooth® transmission takes place, e.g. if no music is played, the battery's operating time can be extended.


Q: Is there an optical display to show the battery's charge condition?
A: Yes. Hold down the "Volume UP"button for at least three seconds.

  • Blue light = Battery is full
  • Blue/red light = Battery is half full
  • Red light = Battery is almost empty

Q: Can I replace the battery?
A: No. You cannot replace the battery yourself. Please contact your dealer.

Caution: Never open the SRC-System™ yourself, but always hand your SRC-System™ over to a specialised dealer who is authorised to do so. If you open the system yourself and/or damage the seal, the warranty will become invalid.

Q: May I open the zip on the SRC-System™?
A: No. You may not open the zip yourself, and it is sealed.

Caution: Never open the SRC-System™ yourself, but always hand your SRC-System™ over to a specialised dealer who is authorised to do so. If you open the system yourself and/or damage the seal, the warranty will become invalid.

Q: What is Bluetooth®? 
A: Bluetooth® is a short range radio system which was originally designed for computer peripherals and mobile devices to replace cables. The Bluetooth® radio system uses the 2.4 GHz frequency band which may be used without a licence and without registration almost everywhere in the world.

Q: When connected to Bluetooth® devices, a password is requested for the SRC-System™. What is the password?
A: The Bluetooth® password for the SRC-System is: 0000

Q: Are software and firmware updates offered for the SRC-System™?
A: Yes. An update option is provided. The software required is made available on the Schuberth website. To use this option, please register your new SRC-System™ at www.schuberthdev.gforcesm.com/categories/motorcycle/srcs

Q: Why should I register my SRC-System™ at www.schuberthdev.gforcesm.com/categories/motorcycle/srcs/?
A: As soon as you have registered at www.schuberthdev.gforcesm.com/categories/motorcycle/srcs, Schuberth GmbH will inform you of any new firmware updates. This enables you to keep your SRC-System™ constantly up to date.

Q: How does the Automatic Gain Control (AGC) work?
A: The AGC is based on the internal helmet noise measured by the SRC-System™. Since the internal noise increases with the speed, the volume is indirectly controlled by the speed.

Q: What devices can be connected to the SRC-System™?
A: Thanks to the MDC technology the SRC-System™ offers the following parallel connection options: Intercom with up to three SRC-Systems™, each with one of the following Bluetooth® devices:

  • Mobile phone (either directly or via a GPS navigation device)
  • GPS navigation device
  • A2DP-capable MP3 Player or adapter
  • Bluetooth® adapter

Q: Which devices are given priority when priorities are assigned?
A: Priorities are assigned as follows:

  1. Mobile phone or GPS navigation device
  2. Intercom
  3. A2DP audio source
  4. VHF radio (internal)
  5. AUX jack (for wired devices such as the MP3 Player)

Q: Can the SRC-System™ also be used in the rain?
A: Yes, the SRC-System™ can also be used in the rain. It is protected against water and dust.

Q: Is the SRC-System™ protected against water and dust?
A: Yes. You can also use your SRC-System™ without hesitation even when it is raining hard.

Q: Where can the SRC-System™ be tested and bought?
A: Please contact the nearest Schuberth dealer in your vicinity. Go to dealer search.

Q: Is the SRC-System™ compatible with the communication system from Cardo?
A: Yes. The SRC-System™ is compatible with the Cardo Scala Rider systems.

Q: My loudspeakers produce different volumes. How can I remedy this?
A: Please first check the position of the loudspeakers. To do this, if necessary remove the loudspeakers from the helmet and test them outside the helmet. If the problem persists, please reset the system.

Q: What is the battery loading time for the SRC-Systems™?
A: The battery loading time is 3 hours.


Intercom

Q: What is the maximum range between two SRC-SystemsTM?
A: The maximum range between two SRC-SystemsTM depends on the nature of the road and terrain, and also on the traffic conditions. Under ideal conditions it is 1000 feet.

Q: Do SRC-Systems™ which have been connected need to be reconnected to each other after the maximum range has been exceeded?
A: No. SRC-Systems™ which have been connected to each other are automatically linked to each other again as soon as the range makes this technically feasible.

Q: During an active intercom connection, can everyone receive the instructions of the navigation system and hear music?
A: No. Only the master can receive instructions and music data.


Mobile telephony

Q: What mobile phones can I attach to the SRC-System?
A: Basically almost all the current Bluetooth® mobile phones which have Bluetooth® Version 1.1 can be connected to the SRC-System™.

Caution: Not all mobile phone manufacturers keep consistently to the Bluetooth® standards. Consequently it cannot be guaranteed that the SRC-System™ will be compatible with every Bluetooth® mobile phone which is available on the market.

Mobile phones which do not have Bluetooth® capability are not supported by the SRC-System™.

Q: When I am linked to other bikers in intercom mode, can my telephone calls be overheard?
A: No, that is not possible. During the telephone call the intercom connection to other bikers is interrupted and the SRC-System™ is connected to the mobile phone. As soon as the telephone call is finished, the connection to the other connected SRC-Systems™ is automatically set up again.

Caution: When you open an intercom connection during the telephone call using channel button "A" or "B", a three party service is established.

Q: When I connect up to my Bluetooth® mobile phone, a password for the SRC-System is requested. What is the password?
A: The Bluetooth® password for the SRC-System is 0000

Q: Is the iPhone compatible with the SRC-System™?
A: Yes. Please take note of the current iPhone software updates.


GPS navigation

Q: What GPS navigation devices can I connect to the SRC-System?
A: Basically you can connect all GPS navigation devices which support Bluetooth® 1.1 (e.g. Garmin Zumo 550, Zumo 660, TomTom Rider 2 and all BMW navigation devices).

Q: Is the SRC-System™ compatible with the Garmin Zumo 660?
A: Yes.

Q: Can I connect a navigation device and a radio at the same time?
A: No, only one Bluetooth® terminal can be connected at a time.

Q: With which navigation devices and Bluetooth® systems is the SRC-System™ compatible?
A: The SRC-System™ is compatible with the navigation devices Garmin Zumo 550 and 660, TomTom Rider II and the Cardo Scala Rider systems.

Q: Can a navigation device without a Bluetooth® interface be connected to the SRC-System™?
A: Yes, this is possible via the audio input if the navigation device has an audio output.


FM radio

Q: What is RDS?
A: RDS (Radio Data System) automatically searches for the strongest transmitter for the frequency you select. This guarantees optimum reception even at high speeds without you having to adjust the frequency manually.


External devices

Q: What devices can be connected to the SRC-System?
A: Thanks to the MDC (Multiple Device Connectivity) technology the SRC-System™ offers the following parallel connection options: Intercom with up to two SRC-Systems™, each with one of the following Bluetooth® devices: mobile phone (either directly or via a GPS navigation device)

  • GPS navigation device
  • A2DP-capable MP3 Player or adapter
  • Bluetooth® adapter

Q: Which devices are given priority when priorities are assigned?
A: Priorities are assigned as follows:

  1. Mobile phone or GPS navigation device
  2. Intercom
  3. A2DP audio source
  4. VHF radio (internal)
  5. AUX jack (for wired devices such as the MP3 Player)

Q: Is the A2DP profile supported by the SRC-System?
A: Yes. The A2DP profile is supported by the SRC-System™. Audio signals are therefore converted to hi-fi quality.

Q: Can I connect a navigation device and a radio at the same time?
A: No, only one Bluetooth® terminal can be connected at a time.

Q: With which navigation devices and Bluetooth® systems is the SRC-System™ compatible?
A: The SRC-System™ is compatible with the navigation devices Garmin Zumo 550 and 660, TomTom Rider II and the Cardo Scala Rider systems.


Update service

Q: I receive the message that the software has not passed the Windows® Logo Test.
Confirm this message by clicking on "Continue Anyway".
 

Q: The wizard for searching for new hardware and the dialog window for the Windows Logo Test appear simultaneously while I install the software.
Ignore the hardware wizard and click on "Continue Anyway" in the hardware installation window. The hardware wizard then terminates automatically.
 

Q: I use Windows® Vista or Windows® 7 and receive the information: "This option is only available for users with administrator's privileges".



Administrator privileges are required to install the drivers for Windows® Vista and Windows® 7. Close the application and right-click on the "SRCSsetup" icon.



Choose the "Run as administrator" option and confirm by clicking on "Allow".



Q: I followed the instructions in the dialog box, but nothing happens.
First of all disconnect the USB link between the SRCS headset and your PC. Then set it up again. Follow the instructions above. Check the connection between your PC's USB port and the SRC-System headset. If you can find nothing wrong on your PC, we recommend you perform the update on another PC.

 

Q: I receive the message that I should update the drivers.
Click on "Continue Anyway" and follow the instructions.

Q: The "SRCS Upgrades" software no longer works.

Close all windows of the "SRCS Upgrades" software and restart the program.

Q: Why does it take so long to update my installed software?

The speed of the update procedure is largely dependent on the speed of your internet connection, but as a rule this procedure takes no more than five minutes.

Q: While the update is being transferred to the SRC-System one of the "general fault" messages appears and I can no longer switch on the SRC-System.

This error can be caused by a faulty driver or USB port. When this error occurs the update is not executed in full and the previous software is "deleted". You can re-establish the functional integrity of the SRC-System by simply pressing "Reinstate last version". If a "general fault" is once again displayed, we recommend you perform the update on another PC.

Q: Before the update is transferred to the SRC-System the message "This SRC-system cannot be re-programmed" appears and the SRC-System software 1.50 is displayed.

There can be several reasons for this version being displayed, e.g. a faulty driver or USB port. We recommend you perform the update on another PC.

Q: How do I perform a master reset?

  1. Switch the SRC-System on.
  2. Hold the "mobile phone button" down for six seconds until the LEDs flash rapidly.
  3. Hold the "+ key" down for three seconds
  4. The SRC-System will be reset and switch off automatically.

Q: The update stops at 99%. What should I do?
The software checks the transferred data for c. 100 seconds. Please wait until the countdown has been completed and follow the instructions issued by the program.

Q: The SRC-System simply switches itself off while the radio is operating.
Please update your SRC-System to software version 3.0. This will solve the problem.

 
 
 
 
NORTH AMERICA
AFRICA & OCEANIA